5 Year RetroGrip® & Stadia Strip Warranty
GripDeck® retrofit anti-slip products, including RetroGrip® and Stadia Strip, are backed by our 5 Year Anti-Slip Technology Warranty for normal pedestrian use.
GripDeck® 5 Year Anti-Slip Technology Warranty
The GripDeck® 5 Year Warranty covers GripDeck® anti-slip technology used in retrofit products, including RetroGrip® inserts and Stadia Strips. These products are designed to improve the slip resistance of existing timber decking, steps, stairs and access routes without replacing the original boards.
Under normal conditions, GripDeck® expects our anti-slip technology used in retrofit products to remain effective for 10 years or more. This expected service life is provided as a guide only and does not extend the formal 5 Year Warranty period.
What Products Does This Warranty Apply To?
RetroGrip® Inserts
Anti-slip inserts designed to upgrade existing grooved timber decking.
View ProductRetroGrip® Case Study
See how existing decking can be upgraded with retrofit anti-slip inserts.
View Case StudyWhat Is GripDeck® Anti-Slip Technology?
GripDeck® anti-slip technology is the combination of specialist epoxy resin and anti-slip aggregate used within our retrofit inserts and anti-slip strips. In RetroGrip®, the anti-slip material is encased within an aluminium channel manufactured to GripDeck® specifications.
Epoxy Resin System
Designed to secure the anti-slip aggregate and provide long-term durability in external environments.
Bauxite Aggregate
A highly durable anti-slip aggregate selected for long-term pedestrian grip performance.
Aluminium Channel
RetroGrip® uses an aluminium channel manufactured to GripDeck® specifications for retrofit installation.
What Does the 5 Year Warranty Cover?
The warranty covers failure of GripDeck® anti-slip technology where the product has been correctly installed, maintained and used under normal pedestrian traffic conditions.
Excessive Aggregate Wear
Excessive wear of the anti-slip aggregate to below the top surface of the insert, strip or material in which it has been installed.
Resin De-Bonding
De-bonding of the epoxy resin from the aluminium insert, strip or groove in which it is installed.
Aggregate Loss
Significant de-bonding or loss of the anti-slip aggregate from the epoxy resin surface.
What Is Not Covered?
As with all product warranties, certain exclusions apply. These help ensure the warranty reflects genuine product performance rather than external factors outside GripDeck® control.
| Not Covered | Reason |
|---|---|
| Failure of existing timber decking | The warranty applies to GripDeck® anti-slip technology, not to the timber or substrate to which the product has been fixed. |
| Incorrect installation | Malfunctions or failure caused by incorrect installation by a third party are excluded. |
| Adhesive failure | Adhesive failure caused by poor preparation, incorrect adhesive use, unsuitable installation conditions or incorrect fitting is not covered. |
| Non-bauxite or non-Dynagrip aggregates | Coloured quartz and alternative aggregates are not as hard wearing and are not covered by this warranty unless otherwise agreed in writing. |
| Vehicular or animal traffic | The warranty applies to normal pedestrian use only. Vehicular traffic and animal traffic are excluded. |
| Metal wheel trolleys | Use of metal wheel trolleys across GripDeck® anti-slip technology will invalidate the warranty. |
| Impact damage or vandalism | External damage, deliberate damage or impact damage caused after installation is excluded. |
| Excessive timber movement | Failure caused by damaged, failing, unstable or excessively moving timber is not covered. |
| Extremely high temperatures or extreme footfall | Use outside normal conditions, including extremely high temperatures or exceptionally high levels of footfall, may be excluded. |
Why the 5 Year Warranty Matters
Retrofit anti-slip products are often used to upgrade existing decking that has become slippery or unsuitable in wet conditions. A clear warranty helps customers choose a product with confidence and understand how long-term performance depends on correct installation, suitable substrates and appropriate use.
Upgrade Existing Decking
RetroGrip® allows suitable grooved timber decking to be upgraded without replacing the original boards.
Tested Performance
GripDeck® anti-slip products are supported by wet and dry slip resistance test data.
View Test ResultsWarranty Backed
The 5 Year Warranty gives added reassurance when using retrofit anti-slip solutions.
How to Register Your Warranty
To activate your warranty, your purchase must be registered with GripDeck® within 60 days of purchase. Registration helps ensure any future claim can be processed efficiently.
Register Your 5 Year Warranty
Register your RetroGrip®, Stadia Strip or qualifying retrofit product within 60 days of purchase.
Register Your WarrantyHow to Make a Warranty Claim
Once registered, claims can be made through the original supplier or directly through GripDeck®. A member of the warranty team will review the claim and, if accepted, arrange a practical solution. Repairs or replacements under this warranty must be carried out by GripDeck® or an approved GripDeck® agent.
Name, address, phone number, email address, warranty number, order details, product information and photographs of the issue.
Email:
Telephone: 01206 242494
Related Warranty Information
10 Year GripDeck® Decking Warranty
Factory-applied GripDeck® decking products are covered by a separate 10 Year Anti-Slip Warranty.
View 10 Year WarrantyWarranty Registration
Register your GripDeck® purchase to activate your warranty and simplify future claims.
Register WarrantyUseful Product Links
RetroGrip® Inserts
Buy retrofit anti-slip decking inserts for suitable grooved timber decking.
View ProductRetrofit Products
Explore retrofit anti-slip products for steps, stairs, treads and access routes.
View ProductsRetroGrip® Case Study
See how existing timber decking can be upgraded with anti-slip inserts.
View Case StudyUpgrade Existing Decking With Confidence
RetroGrip® and Stadia Strip products provide retrofit anti-slip solutions backed by GripDeck® experience and warranty support.
View RetroGrip® Request SamplesFrequently Asked Questions
What does the GripDeck® 5 Year Warranty cover?
It covers qualifying GripDeck® anti-slip technology used in retrofit products such as RetroGrip® and Stadia Strip, where correctly installed and used under normal pedestrian conditions.
Does the warranty cover the existing decking?
No. The warranty covers GripDeck® anti-slip technology only. It does not cover the timber decking or substrate to which the product has been fixed.
Do I need to register my warranty?
Yes. Your purchase must be registered with GripDeck® within 60 days of purchase to activate the warranty.
Are RetroGrip® inserts covered by the 10 Year Warranty?
No. RetroGrip® and Stadia Strip retrofit products are covered by this separate 5 Year Warranty. Factory-applied GripDeck® decking products are covered by the 10 Year Warranty.
Can RetroGrip® be used on any decking?
RetroGrip® is designed for suitable grooved timber decking. The existing boards must be sound, stable, clean and suitable for retrofit installation.
How do I make a warranty claim?
Contact your original supplier or GripDeck® directly with your warranty number, order details, product information and photographs of the issue.